Shipping policy

Last Updated: August 16, 2026

At FarOutGoods, most of our products are made to order specifically for you. Once your order is placed, it is sent to production, carefully prepared, and then shipped to the address you provided at checkout.

We work with trusted production and fulfillment partners to create and ship your FarOutGoods products.

1. Order Processing & Production

Because our products are made to order, please allow approximately:

3–7 business days for production and processing

Production time begins after your order has been successfully placed and payment has been confirmed.

Production time does not include shipping/transit time.

During busy periods, holidays, product launches, or other circumstances outside our control, production may occasionally take longer than the estimated timeframe.

We appreciate your patience while your order is being created especially for you.

2. Shipping Times

After your order has completed production, it is shipped to the address provided at checkout.

United States

Estimated shipping time: 3–7 business days

Estimated Total Delivery Time

For most U.S. orders, the estimated total time from placing your order to delivery is approximately: 6–14 business days

This estimate includes:

Production & processing: 3–7 business days

Shipping/transit: 3–7 business days

Please remember that these are estimates, not guaranteed delivery dates.

International orders may require additional time depending on the destination, customs processing, carrier conditions, and other factors outside our control.

3. Shipping Costs

Applicable shipping charges are calculated and displayed at checkout before you complete your purchase.

Shipping costs may vary depending on:

- Destination

- Product

- Quantity ordered

- Package size and weight

- Shipping method available for your order

If FarOutGoods is offering a shipping promotion or free-shipping threshold, the applicable terms will be displayed on our website and/or at checkout.

4. Order Tracking

When tracking information is available, we will send a shipping confirmation email containing your tracking information.

Please allow some time for the carrier's tracking system to update after the package has been shipped.

Tracking information may initially show limited activity while the package is moving between fulfillment facilities or carrier locations.

5. Address Accuracy

Please carefully check your shipping address before completing your order.

FarOutGoods is not responsible for delays, additional shipping charges, lost packages, or unsuccessful deliveries resulting from an incorrect or incomplete shipping address provided by the customer.

If you realize that you entered an incorrect address, contact us immediately at: info@faroutgoods.com

Please contact us within 2 hours of placing your order.

We will do our best to help, but we cannot guarantee that an address can be changed once an order has entered production or been shipped.

6. Delayed Shipments

Occasionally, shipments may be delayed because of circumstances outside our control, including:

- Severe weather

- Natural disasters

- Carrier delays

- Transportation disruptions

- Holidays

- Customs processing

- Incorrect or incomplete addresses

- High shipping volumes

- Unexpected production delays

- Other circumstances beyond our reasonable control

If your package is delayed, please first check the tracking information provided by the carrier.

If you believe your package may be lost or there has been an unusual tracking issue, contact us at: info@faroutgoods.com

and include your order number.

We will do our best to investigate the situation with the appropriate fulfillment or shipping provider.

7. Lost or Missing Packages

If tracking information shows that a package was delivered but you cannot locate it, please:

- Check around your property and any designated delivery areas.

- Check with household members, neighbors, or building management when applicable.

- Contact the shipping carrier using the tracking information provided.

- Contact FarOutGoods if you still need assistance.

Please contact us at: info@faroutgoods.com

with your order number and tracking information.

We will review the situation and determine the appropriate next steps.

8. Damaged Packages or Products

If your package or product arrives damaged, please contact us within 14 days of delivery.

Email: info@faroutgoods.com

Please include:

- Your order number

- A description of the damage

- Clear photographs of the damaged product

- Photographs of the shipping packaging when applicable

Do not discard the product or packaging until we have had an opportunity to review the issue.

If the damage is determined to be a qualifying production, fulfillment, or shipping issue, we will work with you to provide an appropriate resolution, which may include a replacement.

For more information, please see our Returns & Exchanges Policy.

9. International Shipping

FarOutGoods may offer shipping to destinations outside the United States depending on product and carrier availability.

International delivery times can vary significantly depending on the destination and local carrier.

International customers may also be responsible for:

- Customs duties

- Import taxes

- VAT

- Brokerage fees

- Other fees imposed by the destination country

These charges are generally not included in the product price or shipping charge unless specifically stated at checkout.

Any customs or import charges are the responsibility of the customer.

FarOutGoods does not control customs processing times or fees imposed by a destination country.

10. Customs Delays

International packages may be held by customs for inspection or additional processing.

Customs delays are outside FarOutGoods' control and are not included in our estimated shipping times.

If a package is delayed by customs, please contact the appropriate local customs authority or shipping carrier for additional information.

11. Refused or Undeliverable Packages

If a package is returned to the sender because:

- The shipping address was incorrect or incomplete

- The recipient refused delivery

- The recipient failed to accept the package

- The package could not be delivered for reasons attributable to the recipient

additional shipping charges may apply if the order needs to be reshipped.

Because our products are made to order, a returned package does not automatically qualify for a refund.

Please contact us at info@faroutgoods.com so we can review the situation and determine the available options.

12. Order Changes & Cancellations

Because our products are made to order, orders may enter production shortly after they are placed.

If you need to change or cancel your order, contact us at: info@faroutgoods.com

within 2 hours of placing your order.

We will do our best to accommodate your request.

However, we cannot guarantee that an order can be changed or cancelled after production has begun.

Once an order has entered production, cancellation or changes may no longer be possible.

13. Multiple Products in One Order

If your order contains multiple products, they may be produced and shipped separately depending on the products, fulfillment location, and availability.

You may therefore receive multiple packages and separate tracking notifications for the same order.

You will not necessarily receive every item in your order in the same package or on the same day.

14. Delivery Estimates

All production and shipping timeframes shown on FarOutGoods are estimates.

They are provided to help you plan your purchase but are not guaranteed delivery dates.

We are not responsible for delays caused by shipping carriers, customs, weather, natural disasters, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control.

15. Holidays & Peak Seasons

During holidays, major shopping events, product launches, or other periods of unusually high demand, production and shipping may take longer than usual.

We recommend ordering early when purchasing gifts for a specific date or occasion.

If you have a specific deadline, please contact us before placing your order so we can help you determine whether the estimated timeframe is suitable.

16. Shipping Questions

If you have a question about your shipment, please contact us:

Email: info@faroutgoods.com

Please include your order number whenever possible so we can locate your order and assist you more quickly.

17. Related Policies

For information about damaged, defective, or incorrect products, please see our:

Returns & Exchanges Policy

For information about privacy and how your information is handled, please see our:

Privacy Policy

For information about your purchase terms, please see our:

Terms of Service

18. Policy Updates

FarOutGoods may update this Shipping Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Contact FarOutGoods